Reference

Privacy Policy for your account data

Baccarat, Aviator, Aztec Gems Deluxe and Royal Fishing sit behind one mahkotslot account, and this Privacy Policy explains what data we collect before you enter that lobby.

Data collected at account creationCookie choices on your deviceDANA OVO GoPay QRIS recordsPrivacy requests by chat
mahkotslot Privacy Policy for your account data
CONTACT PATHS

Ask us about your privacy record

Privacy questions should reach the team that can see account records, not a public comment box. We keep three contact paths open for Indonesia: live chat, WhatsApp and email.

Live chat Use live chat for quick privacy questions from 09:00 to 23:00 WIB. We may ask for your username, registered phone number, and the last login device before discussing account data.
WhatsApp Send a WhatsApp message when you need to update phone or email details linked to privacy access. We confirm the request with a one-time code before changing the account record.
Email Email works for longer privacy requests, including data access or deletion requests. Include your username and channel used for DANA, OVO, GoPay or QRIS, but never share your password.
DATA CONTROLS

How we protect account and cookie data

Privacy is handled at account level, so each request is tied to the same login, wallet and device signals you use in the lobby.

Account creation

When you create an account, we collect username, phone number, password hash and device signals. The data connects login access, wallet checks and privacy contact history without exposing your password to our team.

Login sessions

The path Account > Security > Sessions lets you see recent device access. If a phone in Yogyakarta looks unfamiliar, contact us so we can close that session after identity checks.

Cookie choice

Cookies remember language choice, session status and lobby layout, including whether you last opened Baccarat or Aviator. You can clear cookies in your browser, then sign in again with a one-time code.

Payment records

DANA, OVO, GoPay and QRIS records are used to match account names, track wallet status and answer privacy questions. We do not sell payment traces to ad lists or data brokers.

Retention window

We keep account and transaction records for operational checks, dispute handling and legal duties where local law requires it. When a record is no longer needed, we delete or anonymise it.

Change requests

If your phone number, email or name spelling changes, contact us before your next wallet request. We check the request against login history and may ask for a masked payment screenshot.

Privacy answers before you join mahkotslot

These answers cover the privacy points you are most likely to check before opening an account: what we collect, why wallet data appears in your record, how cookies work, and how you can request changes. Each request is handled through verified contact paths so your account details are not exposed to the wrong person.

At account creation we collect your username, phone number, password hash, device signals and language choice. If you add a wallet, we also store payment context from DANA, OVO, GoPay or QRIS.

Payment records help us match account names, answer privacy questions and check wallet requests. We use DANA, OVO, GoPay and QRIS data for account operations, dispute checks and legal duties where required.

Yes. Contact live chat, WhatsApp or email with your username and registered phone number. We verify the request with a one-time code before sharing account data or changing phone, email or name spelling.

Cookies keep your session active, remember language choice and help restore the lobby layout after you return. You can clear cookies through your browser settings, then sign in again with a one-time code.

You can request a deletion check through live chat, WhatsApp or email. Some records may need to stay for dispute handling, payment checks or legal duties, depending on local law and account history.

We do not process privacy changes from an unverified message alone. We compare your username, registered phone number, recent device signal and, when needed, a masked DANA, OVO, GoPay or QRIS screenshot.

We share limited technical data with service providers that help sessions, payments, security checks and game access work. We do not sell your DANA, OVO, GoPay or QRIS traces to ad lists.